Tracking
Once the order has been processed, you will receive a shipping confirmation email for your order. You may then track your parcel with the provided tracking number.
Delivery Time
International orders will arrive 3-10 working days after the order has been processed. Kindly note that large orders and orders during festive seasons require an additional processing time of 2-4 working days. All shipping durations are estimated based on the order being successfully processed and shipped out.
All packages are subjected to customs inspection which may require additional days. Please contact your local customs office, if your package is withheld by them.
Customs Duties, Taxes & Brokerage Fees
Customers with shipping addresses outside of Singapore are solely responsible for all duties, import taxes, and brokerage fees. Please contact your local customs office for details on how charges will be applied in your area. If your package is confiscated by Customs, not collected from Customs or you refuse your package upon delivery and/or notification of these fees, Paula’s Choice Singapore is unable to issue a refund for your purchase or the original shipping cost.