FAQ Page Grab

 

To enjoy the exclusive Grab vouchers for additional savings, please refer to the following steps:

    1. Ensure that your shopping cart has hit the minimum spend as stated in the terms and conditions on the banner of the promotion page. 
    2. Select GrabPay as your preferred payment method on our checkout page and click “Complete Order”.
    3. You will be redirected to the Grab payment browser and prompted to key in your phone number.
    4. You will receive an OTP to log in to your Grab account. After logging in, you may view your order details in the Grab browser.
    5. Click on “Add Offer” to select the voucher and click “Use Now” to apply it to your order. 
    6. Please ensure that the voucher has been applied to the order and review the final payable amount (after deducting the voucher value) before making payment via GrabPay. 
    7. You will receive an order receipt from Paula’s Choice Singapore. Please note that this receipt does not reflect the additional discount from the exclusive Grab voucher. To view your final transaction amount, please refer to the Grab receipt as shown on the browser after payment. 

Kindly note that the Grab voucher has to be applied prior to payment in the Grab browser to enjoy the additional savings. Payment must be made via GrabPay only. If the voucher is not applied on the GrabPay browser, there will be no further discount on the order and are unable to cancel the order, provide a new voucher or reimburse the voucher value in any form.

The transaction will only be on the Grab browser and not the Grab Mobile App.

The Grab voucher will be subjected to availability on the Grab browser under “Add Offer”.

Follow us on our Instagram and subscribe to our newsletter on our step-to-step guide too!

For further assistance on after-sales matters, kindly reach out to Grab Help Centre.