Category: Orders

  To enjoy the exclusive Grab vouchers for additional savings, please refer to the following steps: Ensure that your shopping cart has hit the minimum spend as stated in the terms and conditions on the banner of the promotion page.  Select GrabPay as your preferred payment method on our checkout page and click “Complete Order”. […]

All orders on Paula’s Choice Singapore are vetted during processing for bulk orders and unauthorized reselling. Orders of such nature will be automatically canceled and we may provide notifications prior to cancellation but are not obligated to do so. These accounts will also be exempted from our Rewards Programme. Bulk orders and unauthorized reselling are […]

Please note that all sales are final once an order has been placed. Cancellation and amendment of orders are not eligible once an order has been placed.  We are also unable to accede to “change of mind” requests. Before submitting your order, please carefully review all order details at checkout to confirm accuracy.

The product I want is out of stock. How can I purchase it? We apologise for the unavailability, and we certainly understand how frustrating it can be when you’re unable to purchase your favourite products. Due to the popularity of our recent promotions, some of our best-loved products are currently unavailable. We’re working to get […]

Order Status An order that reflects “Processing” in your order history is going through 2 stages, payment authorization and packaging for shipment. Once processing is “Completed”, your order will enter the shipment process.

Local Payment Methods Currently, we accept Amex, Apple Pay, Grab Pay, Mastercard, Visa, JCB, Union Pay, and Hoolah for local orders.           International Payment Methods Currently, we accept Amex, Mastercard, Visa, JCB, Union Pay for international orders.         We do not accept Paypal for both local and international orders as we only ship to selected countries.