Tracking

All international packages are fulfilled by DHL Express.

Click here “DHL Express” to key in your 10 digit tracking number to track your package.
(You will be redirected to DHL Express website)

Delivery Time

International orders ship via DHL Express generally arrive within 5-6 working days. Kindly note that large orders and orders during festive seasons require additional processing time of 2-3 working days. All shipping durations are estimated based on the order being successfully processed and shipped out.

All packages are subjected to customs inspection which may require additional days. Please contact your local customs office, if your package is withheld by them.

Custom Duties, Taxes & Brokerage Fees

Customers with shipping addresses outside of Singapore are solely responsible for all duties, import taxes and brokerage fees. Please contact your local customs office for details on how charges will be applied in your area. If your package is confiscated by Customs, not collected from Customs or you refuse your package upon delivery and/or notification of these fees, Paula’s Choice Singapore is unable to issue a refund for your purchase or the original shipping cost.