Order Cancellation

I Have Accidentally Submitted My Order, What Can I Do? If you discover that you have made a mistake (Wrong Product / Quantity) with your order after you have made a payment, please contact support@paulaschoice.sg immediately. We will try our best to process your request, but cannot guarantee that your order will be cancelled if […]

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Out Of Stock

The product I want is out of stock. How can I purchase it? We apologise for the unavailability, and we certainly understand how frustrating it can be when you’re unable to purchase your favourite products. Due to the popularity of our recent promotions, some of our best-loved products are currently unavailable. We’re working to get […]

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Prices & GST

What Is The Price Difference Shopping Online And In The Retail Stores? Prices on PaulasChoice.sg and in-store are the same. Can I Get A GST VAT Refund At The Airport? We do not charge GST.

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Order Status

Order Status An order that reflects “Processing” in your order history is going through 2 stages, payment authorization and packaging for shipment. Once processing is “Completed”, your order will enter the shipment process.

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